FREE DELIVERY Above S$XXX.XX

My Cart

0
S$0.00
0 items
No products in the cart.
  • Home
  • Terms And Conditions
  • Home
  • Terms And Conditions
Terms And Conditions

1. In General

This eShop (www.grandoceanseafoodsupply.com.sg) is managed and operated by Grand Ocean Seafood Supply Pte Ltd Pte Ltd (Company Registration No. 201523247D), it is incorporated in Singapore.

The terms, conditions and notices (hereinafter known as “Terms of Services”) stated on this page and other related documents apply on any product and/or services (collectively known as “Services”) listed and/or rendered to you while accessing and using our website www.grandoceanseafoodsupply.com.sg (hereinafter referred to as the “eShop”).

By using the Services, you are agreeing to all the terms and conditions related to the usage and access of the eShop, as may be updated by Grand Ocean Seafood Supply Pte Ltd from time to time, with or without notice. You should understand that by ordering any of our products, or partaking in any promotions, or using the eShop for any purpose, you are bound by these Terms of Services. Please check this page regularly to note any changes which may have been made to the Terms of Services.

Grand Ocean Seafood Supply Pte Ltd reserves the right to withdraw and/or amend any information regarding the use of Services without notice. Including the access to some parts and/or the entire Site. Grand Ocean Seafood Supply Pte Ltd is also not liable if, in any event, the eShop is unavailable at any time, or for any period.

You must be at least 18 years of age to make purchases on www.grandoceanseafoodsupply.com.sg . Any user below the stated age requirement must only make purchases with the involvement and consent of a parent or guardian.

Any breach of laws, including the Computer Misuse and Cybersecurity Act (Chapter 50A), will be reported to the relevant authorities for follow-up actions. Users must not misuse, or attempt to misuse the eShop. Users shall not conduct or carry out any malicious acts, including but not limited to spreading of computer viruses, offensive or abusive communications, hacking, corruption of data or sending of unsolicited promotional content. Grand Ocean Seafood Supply Pte Ltd may terminate or suspend the use by any user on the eShop immediately, without prior notice or liability, for any reason whatsoever, including without limitation the breach of the terms and conditions herein.

2. Privacy Policy

Grand Ocean Seafood Supply Pte Ltd is committed to protecting the privacy of visitors to this eShop. We collect personal information in order to give you a more enjoyable, personal and convenient shopping experience.

The use of this eShop signifies that you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please kindly do not use this eShop. This Privacy Policy does not apply to the web sites to which we linked (If there is any).

When you submit information to us, sign up as a customer on our eShop, visit our eShop or follow us on social media, you agree and consent to Grand Ocean Seafood Supply Pte Ltd, including its related corporations, business units, parents and subsidiaries (collectively the “Group”) to use your personal information.

Grand Ocean Seafood Supply Pte Ltd’s collection of customers’ information is crucial to the longevity of our business. We will not share or disclose your information to anyone except for approved third-party vendors (“Approved Third-Party Vendors”) who are hired for specific functions, including but not limited to order-fulfilling, delivery, postal mail, email, processing of payments and more. These vendors have access to your details, but may not use them for other purposes other than the function they have been hired to fulfil.

We may disclose your information in order to comply with any requirement of the law, court order, governmental order or subpoena. In the event that your personal information might be provided to any third party for any reason other than as set forth in this Privacy Policy, you will receive a notice from us.

We reserve the right to amend and update our Privacy Policy whenever we deem fit. All changes to our Privacy Policy will be made here, and your continued use of the eShop indicates your consent and assent to the Privacy Policy as posted.

3. Eligibility of Use

To use Grand Ocean Seafood Supply Pte Ltd’s Services, you must be at least 18 years of age, possessing a valid Credit or Debit card issued by a bank acceptable to us at the point of purchase. If you are under 18 years old, you may use Grand Ocean Seafood Supply Pte Ltd’s Services only with the involvement and consent of your parent or guardian.

By using Grand Ocean Seafood Supply Pte Ltd’s Services and confirming a purchase, you have authorised Grand Ocean Seafood Supply Pte Ltd to process a charge or charges on your Credit or Debit or eNETS account in the amount of the total purchase price for the product(s) purchased.

Products purchased by you are for personal or gift use and should not be used for commercial purposes, or to derive any commercial benefit.
With the use of our Services, you have agreed that we may use personal details provided by you to conduct appropriate anti-fraud checks and controls as and when required. Under such circumstances, the personal details you have provided may be disclosed to a credit reference or fraud prevention agency acceptably to us, which may keep a record of the information.

4. Prohibitions

You must not misuse this eShop. You shall and will not commit or encourage a criminal offence, transmit or distribute a virus, spyware and/or malware including but not limited to Trojan horse, worm, logic bomb, or post any other material on the Site, or its related social media and/or communication platforms, which is malicious, technologically harmful, in breach of confidence, or in any way offensive or obscene; hack into any aspect of the Service and/or Site; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material; or attempt to affect the performance or functionality of any computer facilities of, or accessed throughout this Site. Breaching this provision would constitute a criminal offence under the Computer Misuse and Cybersecurity Act 2013. Grand Ocean Seafood Supply Pte Ltd will report any of such breach to the relevant law enforcement authorities and appropriate legal action will be undertaken.

Grand Ocean Seafood Supply Pte Ltd will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, malware, spyware or any other technologically harmful material that may infect your technological device(s) used to access the Site and/or Linked Sites, computer equipment, computer programs, data, or other proprietary material due to your use of the eShop and/or Linked Sites, or to your downloading of any material posted on eShop and/or Linked Sites.

5. Effect

These Terms of Services shall apply at all times, to all orders and contracts made or to be made, when you use Grand Ocean Seafood Supply Pte Ltd’s Services for the sale and supply of products. In any event when you use the eShop, including but not limited to, submitting a purchase order to us, giving any delivery instruction, or accepting delivery of the order, this shall constitute your unqualified acceptance of these Terms of Services. These Terms of Services shall prevail over any separate terms put forward by you. Any conditions that you submit, propose, initiate or stipulate in whatever form and at whatever time, whether in writing, by email, or verbally, are expressly waived and excluded. No other terms shall be binding unless agreed in writing, authorised and signed by Grand Ocean Seafood Supply Pte Ltd.

6. Limit On Liability

Grand Ocean Seafood Supply Pte Ltd does not guarantee the accuracy nor correctness of any information, nor will it be held responsible and liable for any damages and costs resulting from any inaccurate or incorrect information. Grand Ocean Seafood Supply Pte Ltd has no control over, and assumes no responsibility for, the content, privacy policies or practices of any third party websites or services. Grand Ocean Seafood Supply Pte Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such website or services.

Grand Ocean Seafood Supply Pte Ltd are also not responsible for failure to meet any of our obligations under this Terms of Services where such failure is due to events beyond our reasonable control. Such events include, but not limited to strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; the acts, decrees, legislation, regulations or restrictions of any government, shipping, postal or other relevant transport strike, failure or accidents. In the circumstance that any of the events last for more than one week, either you or we may terminate the Contract forthwith by written notice and without any liability other than a refund of a product already paid for by you and not delivered. Grand Ocean Seafood Supply Pte Ltd will contact you within 7 working days and make a full refund via bank transfer. If we are prevented from fully meeting our obligations due to any of these events, we have the sole discretion which Contracts we will perform and to what extent. We also reserve the full right on the solution adopted in meeting our obligations under the Contract despite such events.

These Terms of Services shall not exclude or limit Grand Ocean Seafood Supply Pte Ltd’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, and misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

7. Indemnity

You agree to indemnify, defend, hold harmless Grand Ocean Seafood Supply Pte Ltd, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including but not limited to, legal fees) arising from your use of this eShop or your breach of the Terms of Services.

8. Links to the Site

You may link to Grand Ocean Seafood Supply Pte Ltd’s eShop, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any site that is not owned by you.

This eShop must not be framed on any other site, nor may you create a link to any part of this eShop other than the home page. We reserve the right to withdraw linking permission without notice.

9. Waiver

Failure or delay by Grand Ocean Seafood Supply Pte Ltd in exercising any rights or remedies stated in this Terms of Services during the term of agreement does not constitute a waiver of such rights or remedies, or affect any other subsequent event or impair any rights or remedies in respect of it. It does not relieve you from compliance with such obligations. A waiver by us, if any, of any default, does not represent or determine a waiver of any subsequent default.

No waivers of any these Terms shall be effective unless expressly stated to be a waiver, communicated to you in writing and authorised by a management representative.

10. Invalidity

If any part of these Terms of Services are determined by any court of competent jurisdiction or competent authority to be invalid, unenforceable or unlawful, the enforceability of any other part of these Terms will not be affected; all remaining terms, conditions and provisions will continue to remain valid, effective and enforceable to the fullest extent permitted by law. So far as possible, the invalid term can be severed to render the remaining part valid and enforceable. You agree that the term shall be rectified therefore, and interpreted in a way closest to the original meaning of the term permitted by law.

11. Relationship

These Terms of Services shall not be deemed as to create a partnership, agency, contract or a relationship of employer and employee between Grand Ocean Seafood Supply Pte Ltd and you.

12. Governing Law And Jurisdiction

The terms as stated and all contractual and non-contractual obligations arising out of, or connected, to them are governed and construed in accordance with Singapore Law. In the event of any dispute or claim associated with these terms, the dispute or claim shall submit to the exclusive jurisdiction of the Singaporean Courts. All dealings, correspondence and contacts between Grand Ocean Seafood Supply Pte Ltd and you shall be made or conducted in the English language.

13. Rights To Vary Terms

Grand Ocean Seafood Supply Pte Ltd retain the absolute right and discretion to amend, remove or vary the Terms of Services, any page of this eShop or any Services provided at any time, without prior notice. Amendments to these Terms of Services will be posted on eShop. However, use of the eShop, including but not limiting to browsing of products and make a purchase, will be deemed to constitute acceptance of the current Terms of Services. The responsibility to review the latest Terms of Services is to be undertaken by you each time a new Order is made. Your continued use of the eShop indicates your assent to the Terms of Services as posted.

14. Complaints Management

Grand Ocean Seafood Supply Pte Ltd’s eShop will perform service recovery for users and customers with reasonable ability and care.

15. Payments

Accepted modes of payments are Mastercard; VISA and Paynow.

16. Fulfillment of Order

Orders will only be fulfilled after payment is received. We reserve the right not to fulfill orders when we have not received payment.

17. Sales Tax, Customs and Import Charges

All orders to be collected in Singapore (office), final price shown at the payment page are inclusive of sales tax.

Currently, we do not ship outside of Singapore.

18. Severability

If any clause in these Terms and Conditions or a Contract shall become or shall be declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect, so long as these Terms and Conditions or a Contract shall be capable of continuing in effect without the unenforceable term.

Without prejudice to any other provision herein, in the event that the eShop is found by a competent court to be liable for any loss or damage that is directly caused by the use of its sites or services, its liabilities will in no event exceed in aggregate Singapore dollars one hundred (SGD100.00).

19. Assignment

You shall not assign, transfer, novate, charge, sub-Contract, create any trust over or deal in any other manner with these Terms and Conditions or a Contract or all or any of your rights or obligations under these Terms and Conditions or a Contract.

20. Third Party Rights

No person who is not a party to these Terms and Conditions or a Contract shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to these Terms and Conditions or that Contract its assent to any such term.